We are hiring! WORKING STUDENT(s) – 1st-Level-Support (M/F)

Working Student(s) – 1st-Level-Support (M/F)

Company Overview

Clincase is a software development company that has developed a software for electronic data capture in clinical trials. We provide innovative, e-Clinical Technology Solutions to contract research organizations (CROs), scientific and academic research institutions and pharmaceutical companies around the world. We believe in working together to create opportunities and invite qualified, enthusiastic professionals with experience in clinical trials and in the life science industries, or with interest and backgrounds in regulatory environments to apply for one of several roles currently available in our Berlin offices.

About the Role

Clincase is actively looking for Working Student(s) – 1st-Level-Support (M/F/D) to join our operations team. The goal of our operations team is to use our software to help our clients run their clinical trials. Your role will be responsible for managing the first contact with Customers, redirecting it as appropriate to the responsible person. You will work closely with the Project Managers and e-Clinical Specialist to provide the best support to our customers. This role also gives you the opportunity to learn and grow your skills.

Who are you?

  • You are highly structured with a meticulous eye for detail
  • You like creating order and good processes to streamline work
  • You are curious about how patient and drug data is managed in the world of clinical trials
  • You possess excellent computer skills, and the ability to learn and become proficient with appropriate software
  • You have a working proficiency in English and German

What will you do with us?

You are invited to join us in our Operations team. In this team, we focus on supporting customers with their clinical trial data management software needs. We primarily support on service implementation such as technical trainings for our customers, electronic case report form (eCRF) implementation, server installations, study conduct, and decommissioning activities.

 

  • You will be responsible for the first contact with the customer by answering the phone and new request tickets on the support platform.
  • You will be responsible for performing operational checks on software installation and user management on the software server.
  • You will support us in our service implementation for our clients. Your tasks will include following Standard Operating Procedures (SOPs) to fill out documents, burn clinical trial data backups for server installations, and server decommissioning activities. Preparation of training certificates and publishing release documentation.
  • You will also support the team in creating and improving internal documentation for processes, as well as archiving such documentation.

What will you get?

  • Fresh fruits, cereals and drinks every day
  • A mentor to provide support and feedback
  • All equipment needed for your role here

How do you apply?

Please send your CV, cover letter/video (if video, please send YouTube link), preferred format for internship and starting date in English to info@clincase.com

To learn more about the work we do, please visit us online at www.clincase.com

We are hiring! PRODUCT DESIGNER (m/f)

We are looking for a Product Designer to create delightful end-to-end user experiences for our core Electronic Data Capture (EDC) software, which is used in clinical trials every day. You will have the opportunity to work collaboratively in redesigning our largest, most popular product. You will work closely with stakeholders, and our talented Product, Engineering, and Copywriting team to create solutions that our clients and users will love.

Designers at Clincase play an important role for the company, translating business requirements into thoughtful interfaces, envisioning new features, improving existing features, and working across disciplines and products to establish and maintain design guidelines.

Our team is highly collaborative, diverse, deeply driven, and always looking to learn new things—reach out if that sounds like you!

Profile (competencies, qualifications)

  • 2 to 5 years of experience in screen-based design methods and processes
  • Passion for user experience and strong design experience
  • Knowledge of user interface and interaction design
  • Understanding of web and mobile technologies
  • Strong competence with Adobe Creative Suite, Sketch software, and prototyping tools.
  • A desire to learn and grow in a multi-disciplinary environment
  • Great communication and collaboration skills, since you will work closely with Product and Software Engineers
  • A compelling online portfolio
  • Good command of spoken and written English
  • Never ending desire to self-educate on the best practices of user interface, interaction, and visual design
  • HTML, CSS, and JS skills are a strong plus
  • Prior experience working effectively with remote colleagues is a plus

Responsibilities

  • Create thoughtful designs that consider product requirements, industry regulations, and the end-users
  • Design responsively across a variety of screen sizes and resolutions
  • Collaborate with other designers to champion product consistency and make informed design decisions.
  • Work closely with Product and Engineering, all the way from requirements, to mockups, to final implementation of the design.
  • Work with Copywriting and translators to create a consistent voice across languages, and ensure designs work well for all languages.

What do we offer?

  • A chance to be part of a team-oriented, dynamic and learning focused organization.
  • We provide career development opportunities to all of our employees
  • We gather together every Monday morning to start the week off with breakfast, and wind down every Friday with beer and pizza together
  • We offer flexible working hours and limited remote office
  • A collaborative and supportive work environment – we are a group of people from all over the world that like each other, support each other, and are trying our very best to achieve our audacious goal together.
  • Clincase offers a competitive salary, benefits package, advancement opportunities and other incentives.

How to Apply

Interested candidate please send in your application to judylux@clincase.com

WE ARE HIRING! Software Test Engineer (M/F)

Clincase is actively looking for a software test engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Ultimately, you will ensure that our products, applications and systems work correctly.

DUTIES

  • Design test cases for newly developed functionality
  • Provide feedback to developers about automated testing strategies, design fixes, and patches
  • Perform system load tests for new products
  • Manage and train apprentices, junior testers, and new developers
  • Work with other quality technicians to document the quality processes
  • Manage testing projects during each phase, according to the Software Development Life Cycle (SDLC).
  • Make improvements to functionality, design, and usability of new products.

Required Experience and Qualifications 

  • 3 year(s) experience as a Software Tester.
  • Strong analytical and problem solving abilities.
  • Solid understanding of the software development lifecycle.
  • Hands-on experience with functional testing, integration testing, regression testing, mobile testing, big data testing, cross platform testing, component testing, security testing, performance testing, UI/UX testing, A/B testing.
  • TMap, ISEB, ISTQB certification is a plus.
  • Up-to-date knowledge of the latest testing developments.
  • Excellent verbal and written communication in English language.
  • Degree in Computer Science or relevant fields.

Highly-Desired but not Required  

German language proficiency

What we Offer

The incoming Software Test Engineer is, like all of the team at Clincase, invited to explore new opportunities that add value to Clincase and to identify and participate in relevant professional trainings, workshops, and certifications.

Clincase offers a relaxed working environment in Berlin the European center of of technology, culture and government. Ours is a company culture that encourages open channels for discussion, the free flow of ideas and a real chance to impact, develop and innovate solutions inside a rapidly developing and evolving industry.

Clincase offers a competitive salary, benefits package, opportunities for advancement and other incentives.

How to Apply

Interested candidate please send in your application to opapanova@clincase.com.

We are hiring! TECHNICAL WRITER (m/f)

We are currently seeking a Technical Writer (m/f), able to create, assimilate, and convey technical material consistently and effectively. The perfect Technical Writer for us is methodic, highly skilled in writing, and has a sharp eye for details.

Location

Berlin, Germany

Your Responsibilities

  • Write, edit and proofread technical documentation in English based on the work of our developers and our QA engineers
    • Create easy-to-understand tutorials on complex technical information
    • Develop effective Standard Operation Procedures
    • Concept and implement trainings

Your Profile

• You have excellent verbal and written communication skills in English (native speaker level)
• You have in-depth knowledge of the clinical research industry legislation
• You are able to read and understand source code in Java and other languages
• You have demonstrated success in writing high-quality technical documentation for developers (APIs, SDKs, etc.)
• You have proven experience with Internet Technologies (REST, HTTP, etc.)
• You are able to work autonomously and are detail-oriented
• German language proficiency is a plus

We are hiring! SENIOR ACCOUNT and PROJECT MANAGER (m/f)

The goal of our team is to use our software to help our clients run their clinical trials. We work in pairs of technical experts and project managers to gather business requirements and design solutions. Our biggest challenges are firstly, to balance the customization requests of clients with our vision of a simple and scalable product. Secondly, to advocate for the customer, and project manage a variety of internal stakeholders like product owners, software developers, and designers to facilitate alignment in the project’s vision and ensure timely delivery.

Location

Berlin, Germany

Your Responsibilities

  • Responsible for managing several accounts and being the face of the company to clients – providing clients with excellent service and support
  • Maintain the CRM with all relevant customer/client info and communications
  • Champion and influence for the customer/client at all levels internally
  • Communicate customer/client needs, product related challenges, and opportunities to the product team
  • Be accountable for the revenue stream of accounts by achieving growth targets, preventing attrition, and solving issues that might impact revenue growth
  • Build new business relationships using existing industry contacts
  • Give sales presentations and demos to various types of stakeholders from executive leaders to data managers, business developers, biostatisticians and more
  • Gather and understand market trends that impact how Clincase can serve customers better to form account management strategies
  • Meet with customers/clients to document and clarify specific requirements of each project
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Manage the process of a project from RFP to proposal development, quotation creation, project implementation, wrap up and invoicing
  • Work with software development and product development to translate business requirements to software specifications
  • Work with the product owner and solutions specialists to coordinate deliverables for projects balancing client needs and software development priorities and resources
  • Track project performance, specifically to analyse the successful completion of short and long-term goals – escalating when there are high risk issues that are difficult to solve
  • Use and continually develop leadership and stakeholder management skills internally and externally

Your Profile

  • You believe in the impact that technology can have in transforming healthcare
  • You are energized by the idea of contributing to a small and growing company – which involves wearing different hats at times, stepping in to support other teams, and prioritizing competing needs
  • You build strong relationships with others, and want to support them in their endeavors
  • You believe that learning is a lifelong commitment, and have endeavored to develop yourself professionally through education, experience or exposure

Key Qualifications

  • Fluent in English and German (written and spoken)
  • Bachelor’s Degree in business, life science, information technology or other scientific fields
  • Minimum three years’ experience in project management
  • Minimum three years’ experience in account management
  • Business acumen including financial literacy, familiarity with translating business strategy to actionable plans

Strong networker with experience building industry relationships and cultivating them into sales leads

We are hiring! SENIOR SOFTWARE DEVELOPER (m/f)

Clincase is currently seeking a Senior Java Software Developer to become a part of a dynamic team. This is an exceptional opportunity for developers who seek to progress their career technically.

Location

Berlin, Germany

Your Responsibilities

  • Identify, learn and implement new technologies to help meet new business demands
  • Employ Agile development strategies for software products in a regulated industry
  • Write code in a complex, metadata driven environment.

Your Profile

  • You have demonstrable Java enterprise-level development experience
  • You are experienced in developing using Spring, Hibernate and Git
  • You understand relational databases and SQL
  • You have solid OO skills, including strong design patterns knowledge
  • You are experienced in working with Agile and Continuous Delivery approaches
  • You are knowledgeable in application server management and cloud environments.
  • You are proficient in English
  • You have experience working with remote and distributed teams

Highly Desired but Not Required

  • Knowledge of third-party integration and application modularization
  • Experience with front-end frameworks like GWT and AngularJS.

We are hiring! SENIOR PRODUCT MANAGER / OWNER (m/f)

Clincase is currently seeking a Senior Product Manager / Owner to become part of a dynamic team. This is an exceptional opportunity for Senior Product Manager / Owners who seek to progress their career in software development. You will be joining an innovative software development company at a pivotal point of their expansion with true career development opportunities.

LOCATION

Berlin, Germany

YOUR RESPONSIBILITIES

The team is building the next gen application from the ground up and you will work collaboratively with the leadership to determine the product strategy and roadmap for this undertaking. We are seeking a passionate team member who love having real world challenges, big goals, and a desire to create amazing end-to-end product experience.

As a Senior Product Manager / Owner, you will be actively participating of product strategy & roadmap definition, and accountable for driving development team to implement the product strategy. As part of the Product Management team, you will maintain the feature roadmap and communicate milestones and status to the management team.

  • Be an active, vocal partner in defining a major product strategy & roadmap
  • Identify customer demand by listening to their needs, and thinking out of the box to develop new product features
  • Process user feedback and identify user needs
  • Identify and specify features for product development
  • Writing user stories in order to meet specified features
  • Make recommendations on how to best approach product development keeping in mind the business goals
  • Facilitate working sessions and coordinate bringing backlog to the product development teams
  • Lead backlog grooming sessions with product development team
  • Prioritize, keep a clean and concise backlog
  • Manage resources and schedule within product development to ensure on time project deliveries
  • Facilitate program status meetings, track status of existing issues and identify new issues and risks.?
  • Partner closely with other business units to plan and schedule project deliverables, goals, and milestones
  • Ensure regular, active communication with adjacent programs and stakeholders
  • Perform team assessments and evaluations
  • Help us to consistently make our product more successful, usable, and sticky
  • Design and maintain technical and project documentation
  • Perform release planning in order to deliver value continuously

YOUR PROFILE

  • You hold a university degree in a business and/or IT subject
  • You have 5-6 years of Product Management experience in enterprise software
  • You enjoy and feel comfortable working closely with Clients, Project managers, Software Engineers, and Product Designers
  • Self-driven and fast learner, but also a true product person that is able to lead and motivate
  • Deep interest in web and mobile technologies
  • Strong organizational, presentation, and customer service skills
  • Strong analytical skills and attention to detail
  • Problem solver, result-oriented personality
  • Quality-oriented and detail-focused
  • Very good spoken and written English – German language is a clear plus
  • Experience with AGILE methodologies is an advantage
  • Knowledge in clinical trial and clinical research is an advantage

 WHAT WE OFFER

  • Be part of an international team of ambitious, creative team members
  • Possibility to make a direct impact on the product & company revenues
  • A high level of responsibility from the very first day
  • Agile, focused, yet relaxed atmosphere
  • And… a large reservoir of free drinks, snacks and fruits!

WHO ARE WE?

Quadratek Data Solutions (Clincase) is a software development company based in Berlin that has developed software for electronic data capture in clinical trials. Our software products provide innovative, e-Clinical Technology Solutions to pharmaceutical and biotechnology companies, contract research organizations (CROs), and scientific and academic research institutions around the world. Our mission is to create the best e-Clinical solution that would transform data management and simplify the way clinical trials are conducted.

We are a small company with a big impact located in Berlin the European center of technology, culture and government. Ours is a company culture that encourages open channels for discussion, free flow of ideas and a real chance to impact, develop and innovate solutions inside a rapidly developing and evolving industry.

HOW TO APPLY

Please apply through the career link below with your CV, cover letter, salary expectations, and earliest possible starting date. Should you have any questions, you can send an email at info@clincase.com To learn more about the work we do, please visit us online at www.clincase.com.

APPLY

Senior Executive Assistant (Berlin)

Clincase is currently seeking a Senior Executive Assistant to become part of a dynamic team.

At Quadratek Data Solutions (Clincase) we are on a mission to change clinical trials for the better. Our goal is simple – to help pharmaceutical and bio-tech companies, universities, big or small, to get their life-altering innovations to market.

The Clinical Trial industry is ripe for change. Clinical trials are complex beasts to run. They are chock-full of regulations, data standard guidelines, and creative ways to market. To run a clinical trial now requires up to 40 interconnected systems, hundreds of staff and months of configuration work on inefficient, clumsy systems. We want to build an integrated solution that is so safe, so simple, so efficient that a single doctor with a brilliant idea will be able to bring their innovation to market. We know it is an audacious goal.

We have been safe and profitable with an amazing electronic data capture (EDC) solution for the past 14 years. We don’t want to do that anymore. To meet our audacious goal, we need to transform our product strategy, change our operations, and build an agile and scalable Clincase. Since January 2017, we have built a beautiful and simple clinical supply system. We are now working on an integrated mobile app to collect data directly from patients. At the same time, we are building up our risk based monitoring software, to assist in focusing efforts where they are most needed. Join us – we are 14 passionate health tech enthusiasts, and we are looking for another member of our team.

WHO ARE YOU?

  • You are interested in the operations of a growing business
  • You enjoy and have a passion for supporting the CEO and leadership on organizing and driving Clincase’s internal projects
  • You thrive on communicating with people and enjoy being the bridge between different stakeholders
  • You are highly organized and enjoy bringing structure and clarity to different situations e.g. creating efficient processes for scheduling, documentation etc.

WHAT WILL YOU DO?

Our CEO Henning Lux is a kind and brilliant man. He has a lot to do to achieve the audacious goal of growing Clincase and our products. As a result, he has a lot of To-Dos involving everything from the hiring decisions he needs to take part in, customer meetings, product meetings, one-on-ones with employees and more. He would like to find someone that can support him.

  • Support the CEO with structuring and keeping tabs on his To-Do list. This involves tracking deadlines, understanding how long projects/tasks will take, and coordinating with various clients and internal employees on timelines
  • Support the CEO to push certain To-Dos forward by reading, researching and routing correspondence; drafting emails and documents, drafting meeting minutes, representing the CEO to speak to internal employees and external customers; initiating meetings; checking in on the status of internal tasks; taking action when needed with external vendors
  • Maintain the CEO’s schedule by coordinating meetings, conferences, teleconferences, and travel
  • Handle details of a highly confidential and critical nature which requires in-depth knowledge of company, operations, policies and procedures
  • Support by documenting and organizing pertinent information, procedures, policies and operations related to administrative and operational tasks
  • Provide support on logistics and co-ordinate with our office management partners on operational needs
  • Manage phone calls in Clincase and take action accordingly
  • Event planning for large meetings, off-sites and team motivation events

WHAT ARE YOUR QUALIFICATIONS?

  • Fluent in English (written and spoken)
  • At least B2 in German (Written and spoken)
  • Demonstrated experience with customer and stakeholder management
  • Demonstrated experience with time management and managing complex tasks – structuring and prioritizing them in a fast-paced environment
  • Demonstrated experience creating and maintaining document management systems
  • Experience with creating and formatting high level presentations and other business reports
  • Advanced Outlook calendar management skills

WHAT WE OFFER

A chance to be part of a team oriented, dynamic and learning focused organization.

  • We provide development opportunities to all of our employees if they are in line with the goals of the organization
  • We gather together every Monday morning to start the week off with breakfast, and wind down every Friday with beer and pizza together
  • We offer flexible working hours and limited remote office
  • A collaborative and supportive work environment – we are a bunch of people from all over the world that like each other, support each other, and are trying our very best to achieve our audacious goal together.

Clincase offers a competitive salary, benefits package, advancement opportunities and other incentives.

HOW TO APPLY

Please apply through the career link below with your CV, cover letter, salary expectations, and earliest possible starting date. Should you have any questions, you can send an email at info@clincase.com To learn more about the work we do, please visit us online at www.clincase.com.

APPLY

We are hiring! e-Clinical Solutions Specialist (m/f)

At Quadratek Data Solutions (Clincase) we are on a mission to change clinical trials for the better. Our goal is simple – to help pharmaceutical and bio-tech companies, universities, big or small, to get their life-altering innovations to market.

The Clinical Trial industry is ripe for change. Clinical trials are complex beasts to run. They are chock-full of regulations, data standard guidelines, and creative ways to market. To run a clinical trial now requires up to 40 interconnected systems, hundreds of staff and months of configuration work on inefficient, clumsy systems. We want to build an integrated solution that is so safe, so simple, so efficient that a single doctor with a brilliant idea will be able to bring their innovation to market. We know it is an audacious goal.

We have been safe and profitable with an amazing electronic data capture (EDC) solution for the past 14 years. We don’t want to do that anymore. To meet our audacious goal, we need to transform our product strategy, change our operations, and build an agile and scalable Clincase. Since January 2017, we have built a beautiful and simple clinical supply system. We are now working on an integrated mobile app to collect data directly from patients. At the same time, we are building up our risk based monitoring software, to assist in focusing efforts where they are most needed. Join us – we are 14 passionate health tech enthusiasts, and we are looking for another member of our team.

ABOUT THE JOB

The goal of our team is to use our software to help clients run their clinical trials. We work in pairs of technical experts and project managers to gather business requirements and design solutions. Clincase’s software is a highly configurable solution that can be customized using simple scripts. As a result, it is sometimes challenging for our clients to create their own customized configurations. We are looking for a member of our team that will become an expert in the solution, and help our clients use our software to meet their varied and unique clinical trial needs.

YOUR RESPONSIBILITIES

  • Support the customer by consulting them on how to use and implement Clincase software for their unique clinical trial needs
  • Gather and document technical specifications from customers
  • Configure and implement Clincase software for unique clinical trials
  • Engage with the client regularly to gather feedback about the software, and convey the feedback to product development
  • Provide services such as:
    • Customer support through 3rd level help desk
    • Technical trainings on Clincase software for pro-users
    • Clinical trial study build including metadata design, and eCRF implementation
    • Server installations and decommissioning activities
    • Quality management documentation
  • Ensure software and service implementation follows the data collection requirements of clinical trial study protocol and data standards
  • Develop study related key documentation according to Standard Operating Procedures

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in health informatics, information technology or other healthcare related fields
  • 1-2 years’ experience in a data management, health informatics, or system configuration role (e.g. salesforce or SAP)

KNOWLEDGE, SKILLS AND ABILITIES

  • Fluent in English spoken and written
  • Excellent computer skills (SQL, one additional programming language) and ability to learn and become proficient with appropriate software
  • Knowledge of Clinical Data Management Processes
  • Knowledge of FDA guidelines, Good Clinical Practices
  • Effective oral and written communication skills with ability to communicate with internal and external clients

WHAT WE OFFER

Clincase offers a growing and dynamic working environment in Berlin the European center of technology, culture and government. Ours is a company culture that encourages open channels for discussion, the free flow of ideas and a real chance to impact, develop and innovate solutions inside a rapidly developing and evolving industry.

The incoming e-Clinical solutions specialist is, like all of the team at Clincase, invited to explore new opportunities that add value to Clincase and to identify and participate in relevant professional trainings, workshops, and certifications.

Clincase offers a competitive salary, benefits package, advancement opportunities and other incentives.

HOW TO APPLY

Please apply through the career link below with your CV, cover letter, salary expectations, and earliest possible starting date. Should you have any questions, you can send an email at info@clincase.com To learn more about the work we do, please visit us online at www.clincase.com.

APPLY

We are hiring! Senior Software Developer (m/f)

Clincase is currently seeking a Senior Java Software Developer to become part of a dynamic team This is an exceptional opportunity for developers who seek to progress their career technically. You would be joining an innovative software development company at a pivotal point of their expansion with true career development opportunities.

YOUR RESPONSIBILITIES

  • Identify, learn and implement new technologies to help meet new business demands
  • Employ Agile development strategies for software products in a regulated industry
  • Write code in a complex, metadata driven environment.

YOUR PROFILE

  • You have demonstrable Java enterprise-level development experience
  • You are experienced in developing using Spring, Hibernate and Git
  • You understand relational databases and SQL
  • You have solid OO skills, including strong design patterns knowledge
  • You are experienced in working with Agile and Continuous Delivery approaches
  • You are knowledgeable in application server management and cloud environments.
  • You are proficient in English
  • You have experience working with remote and distributed teams

HIGHLY DESIRED BUT NOT REQUIRED

  • Knowledge of third-party integration and application modularization
  • Experience with front-end frameworks like GWT and AngularJS.

WHAT WE OFFER

Incoming developers at Clincase are invited to explore new professional opportunities and participate in relevant professional trainings, workshops, and certifications that add value to Clincase. Clincase offers a relaxed working environment in Berlin — the European center of technology, culture and government. Ours is a company culture that encourages open channels for discussion, the free flow of ideas and a real chance to impact, develop and innovate solutions inside a rapidly developing and evolving industry.

We offer a competitive salary, benefits package and other incentives. In addition to an excellent salary there is an allowance for relocation.

HOW TO APPLY

Please apply through the career link below with your CV, cover letter, salary expectations, and earliest possible starting date. Should you have any questions, you can send an email at info@clincase.com To learn more about the work we do, please visit us online at www.clincase.com.

APPLY

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